Privacy policy

iserv.in is operated by iSharp Technologies, Chennai, Tamil Nadu, India. This policy explains what personal data we process, why, and the choices you have under India's Digital Personal Data Protection Act, 2023.

What we collect

• Business listings: business name, address, phone, WhatsApp, email, website, services and hours. Some listings start from open data (OpenStreetMap). Owners can claim, correct or remove them.
• Sign-in: your mobile number, used to send one-time codes and to identify your account.
• Requirements you post: your name, mobile number and job details, shared with matching businesses only when you tick the consent box.
• Reviews: your rating, review text and the name you choose to show.
• Technical data: IP address and basic request logs for security and abuse prevention.

Why we use it

• To show business listings and help customers contact businesses.
• To verify owners and protect accounts.
• To pass your requirement to matching businesses, with your consent.
• To prevent spam, fraud and misuse.

We do not sell personal data.

Who we share it with

Matching businesses (for requirements you post), and service providers that run the site for us: hosting, database and WhatsApp message delivery. They process data only on our instructions.

How long we keep it

Requirements are kept for 12 months. Accounts and listings are kept until you ask us to delete them. Security logs are kept for up to 90 days.

Your rights

You can ask to access, correct or erase your personal data, withdraw consent, or remove a listing about you. Use the grievance and takedown form or email us. We respond within 7 days.

Grievance officer

Ashfaque, iSharp Technologies. Email: grievance@iserv.in.